Which tool is primarily a graphical representation of a process's main steps and outputs?

Study for the iCore Operations Exam. Utilize flashcards and multiple choice questions, each with hints and explanations. Prepare effectively for your exam!

The correct choice is indeed the process flow chart because it serves as a visual tool that maps out the main steps of a process along with their corresponding outputs. It provides a clear and concise graphical representation, which helps stakeholders understand the workflow, identify key steps, and visualize the flow of materials, information, or tasks within a process. This is particularly valuable in process analysis and improvement, as it allows for easier identification of bottlenecks or inefficiencies.

In contrast, a control chart is utilized for monitoring process stability over time by plotting data points and determining if a process is performing consistently within predefined limits. A cause and effect diagram, often referred to as a fishbone diagram, is used to identify potential causes of problems within a process, rather than mapping out the process steps themselves. A Pareto chart highlights the most significant factors in a dataset, typically displaying the frequency of issues in descending order, but it does not provide a flow representation of the process. Therefore, among the options provided, the process flow chart is distinctly focused on the representation of process steps and outputs.

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