What is standard operating procedure (SOP)?

A standard operating procedure (SOP) is a critical component of operational management, defined as a set of written instructions that are established to ensure consistency and uniformity in the execution of specific tasks or procedures within an organization. By having clear and documented guidelines, organizations can maintain quality control, streamline processes, and ensure that employees perform their duties in a consistent manner regardless of who is performing the task. This is essential in various fields such as manufacturing, healthcare, and service industries, where maintaining high standards and compliance with regulations is paramount.

Standard operating procedures help in training new employees, minimizing errors, and providing a framework for accountability. In essence, SOPs serve as a manual that provides clear direction and helps ensure that all operations are carried out efficiently and safely. This written nature of SOPs differentiates them from more informal or casual methods of task management, as they offer definitive guidance that can be referenced and adhered to uniformly across the organization.