What is process mapping in the context of iCore Operations?

Process mapping is a technique used to create a visual representation of workflows within an organization. This involves outlining each step in a particular process, which helps to identify how tasks are connected and how information flows from one part of the operation to another. By providing a clear and comprehensive diagram of the process, stakeholders can better understand the sequence of activities, decision points, and potential bottlenecks.

This clarity aids in various operational improvement initiatives, such as identifying inefficiencies, streamlining processes, and ensuring that everyone involved understands their roles and responsibilities. A well-constructed process map becomes a valuable tool for training new employees, facilitating discussions about process improvements, and ensuring compliance with operational standards.